Privacy policy

This Privacy Policy explains how we collect, use, and share personal data when you visit or make a purchase from our website.

1) Personal data we collect

We may collect the following types of information:

  • Contact & order details: name, billing/shipping address, email, phone number, and order history

  • Payment information: payment status and transaction details (we typically do not store full card details)

  • Account details (if you create one): login and customer profile information

  • Customer support: messages you send us and related details

  • Device & usage data: IP address, browser type, device identifiers, pages viewed, and approximate location (based on IP)

  • Cookies & similar technologies: used for site functionality, analytics, and advertising (where applicable)

2) How we use your data

We use your data to:

  • Process and deliver orders, including confirmations, shipping updates, and returns

  • Provide customer support and handle questions or issues

  • Improve and protect our website and services (including fraud prevention and analytics)

  • Send marketing emails or messages if you opt in (you can unsubscribe anytime)

  • Comply with legal obligations such as tax and accounting requirements

3) Legal bases (where applicable)

We process personal data based on:

  • Contract: to fulfill your order and provide requested services

  • Legitimate interests: running and improving our business and keeping our site secure

  • Consent: for certain marketing and cookies

  • Legal obligation: where we are required to comply with laws

4) Sharing your data

We only share your data when necessary with trusted providers, such as:

  • Payment providers

  • Shipping and delivery partners

  • Website and hosting platforms

  • Customer support tools

  • Analytics or advertising services (if used)

We may also share data if required by law or to prevent fraud and protect our business.

5) Data retention

We keep your data only as long as needed to provide our services and meet legal or business requirements.

6) Your rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Restrict or object to certain processing

  • Request a copy of your data

  • Withdraw consent at any time

To make a request, contact us at: info@bloombun.co

7) Cookies

We use cookies to make our website work properly and improve your experience. You can control cookies through your browser settings.

8) Security

We take reasonable steps to protect your data, but no system is completely secure.

9) Children

Our website is not intended for children, and we do not knowingly collect personal data from them.

10) Contact

If you have any questions about this policy, you can contact us at: info@bloombun.co